Privacy Statement

Our Commitment to Your Privacy

We respect your privacy and are committed to protecting your personal information. This Privacy Statement explains what information we collect, how we use it, and the choices you have when using our website ("the Site").

1. Information We Collect

A. Information you give us

This includes information you submit through forms, such as:

• Your name
• Email address
• Phone number
• Any other details you choose to provide

B. Information collected automatically

When you use the Site, we automatically collect:

• Your IP address
• Device type and browser
• Pages you visit
• How long you stay on each page
• Clicks, scrolls, and general usage patterns

This happens through cookies and analytics tools.

C. Information from cookies

Cookies help us:

• Remember your preferences
• Improve how the Site works
• Understand what features are useful

You can block cookies in your browser settings, but some features may not work properly.

2. Microsoft Clarity

We use Microsoft Clarity to understand how people use the Site and to improve usability. Clarity uses cookies and similar technologies to create anonymised session recordings and heatmaps.

Clarity may capture:

• Pages you view
• Clicks, scrolls, and navigation
• General usage patterns

Clarity does not intentionally collect personal information unless you type it into a field. Learn more about Microsoft Clarity’s privacy practices at https://learn.microsoft.com/en-us/clarity.

3. How We Use Your Information

• Provide and improve our services
• Respond to enquiries
• Maintain and secure the Site
• Analyse usage trends
• Improve the user experience
• Comply with legal obligations

We do not sell your personal information.

4. How We Protect Your Information

We use reasonable technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, and alteration. However, no internet-based service is 100% secure, so we cannot guarantee absolute security.

5. Sharing Your Information

We never share your information any other parties without your consent

We do not share your information with advertisers or unrelated third parties.

6. Your Choices

• Disable cookies in your browser
• Ask us what personal information we hold about you
• Request corrections to your information
• Request deletion of your information (where allowed by law)

To exercise these rights, contact us using the details below.

7. Data Storage

Your information is stored in systems located in Australia only. We ensure any provider handling your data meets appropriate privacy and security standards.

8. Links to Other Sites

Our Site may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy statements.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The "Last updated" date will always show when the latest version took effect.

10. Contact Us

If you have questions or want to access, correct, or delete your information, contact us:

• Email: support@sqlagility.com.au